Check order status

Become part of a community of book lovers from all over the world and get access to a whole bunch of benefits. Create an account for free

Austrian Post 5.49 € DPD courier 3.99 € DPD point 2.99 €

Contact

How to shop

Help

My account

▸ Empty :-(

Customer Relationship Management

Name: Customer Relationship Management
Brand: 50Minutes.com
SKU: 38874346
Price: 14.19 EUR
Availability: InStock
Author: 50minutes
ISBN: 9782808000321

50minutes

Language

English

Book Paperback

Libristo code: 38874346

Publishers 50Minutes.com, August 2017

Understand customer relationship management in no time! Find out everything you need to know about t... Full description

Libristo code: 38874346

35 b

14.19 € VAT included

In stock at our supplier Shipping in 5-8 days

Delivery to Austria

Up to 30 days for returns

Customers also purchased

Getting the Most Out of Your Crm: 25 Tips to Increase Adoption, Maximize Value and Increase Profits from Your Customer Relationship Management System Ww Chee

Paperback

7.89 €

The Customer Mindset: Thinking Like Your Customer To Create Remarkable Results Joe DeRosa

Paperback

10.69 €

Customer Data Platforms Christopher B. O'Hara

Hardback

20.49 €

Customer Centricity Peter Fader

Paperback

14.99 €

How to Get to Know your Customer Katie Tucker

Paperback

11.19 €

The Customer of the Future Blake Morgan

Paperback

18.89 €

Think Human: The Customer Experience Revolution in the Digital Age Olivier Duha

Paperback

35.39 €

Next Generation Customer Experience Vineetha Raveendran

Paperback

19.09 €

The Customer Experience Dictionary: Everything You Ever Wanted To Know About CX Ben Phillips

Paperback

14.49 €

Experience Design for Customer Service: How To Go From Mediocre To Great! Mark Stanley Pmp

Paperback

15.39 €

Content Marketing: How to Build a Great Brand and Gain High Loyalty Customer Justin Gibbs

Paperback

15.79 €

How Not To F*ck Up A CRM System

Paperback

0.00 €

Winning at Social Customer Care Dan Gingiss

Paperback

8.89 €

What Your Customer Wants and Can't Tell You Melina Palmer

Paperback

15.79 €

The X in CX Sunny Bindra

Paperback

12.69 €

Customer Relationship Management Michael Pearce

Paperback

28.19 €

Customer Experience Manual, The Alan Pennington

Paperback

22.99 €

Ten Principles Behind Great Customer Experiences, The Watkinson Matthew

Paperback

25.29 €

CRM Mastery Jeff Nguyen

Paperback

20.99 €

Customer Rules Lee Cockerell

Hardback

20.39 €

Cracking the CRM Code: How to Prevent Failures in Buying, Implementing and Using CRM Limesh Parekh

Paperback

15.39 €

Understand customer relationship management in no time! Find out everything you need to know about this powerful tool with this practical and accessible guide.Customer relationship management is a valuable tool in an increasingly competitive business world. It allows companies to find out who their customers are and what they want, which enables them to tailor their communication and offers to their clients. No matter what your sector of activity, an effective CRM strategy will boost customer satisfaction, increase performance and give you a valuable edge over the competition.In 50 minutes you will be able to:• Understand the wide range of tools and techniques used in customer relationship management• Tailor your communications to your customers' needs and expectations• Evaluate the success of your CRM strategy based on a number of key performance indicatorsABOUT 50MINUTES.COM | MANAGEMENT AND MARKETINGThe Management and Marketing series from the 50Minutes collection provides the tools to quickly understand the main theories and concepts that shape the economic world of today. Our publications will give you elements of theory, definitions of key terms and case studies in a clear and easily digestible format, making them the ideal starting point for readers looking to develop their skills and expertise.