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Customer Rules
Language
English
English
Book
Hardback
The former executive vice president of Walt Disney World shares indispensable rules for serving cust...
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Libristo code: 01260837
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The former executive vice president of Walt Disney World shares indispensable rules for serving customers with consistency, efficiency, creativity, sincerity, and excellence. In 39 digestible, bite-sized chapters, Lee shares everything he has learned in his 40-plus years in the hospitality industry.
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About the book
Full name
Customer Rules
Author
Lee Cockerell
Language
English
English
Binding
Book - Hardback
Date of issue
2013
Number of pages
208
EAN
9780770435608
ISBN
0770435602
Libristo code
01260837
Publishers
Random House
Weight
286
Dimensions
127 x 191 x 21
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