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Business of Belonging Spinks / Hardback
common.buy 20.29 €
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Building Brand Communities Charles Vogl / Hardback
common.buy 23.39 €
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Superfans Pat Flynn / Hardback
common.buy 16.79 €
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Challenger Customer Matthew Dixon / Paperback
common.buy 18.49 €
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New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company Joseph Michelli / Hardback
common.buy 21.89 €
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Be Our Guest (10th Anniversary Updated Edition) Ted Kinni / Hardback
common.buy 18.09 €
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Management Lessons from Mayo Clinic: Inside One of the World's Most Admired Service Organizations Leonard Berry / Paperback
common.buy 21.99 €
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Customer Success - How Innovative Companies Are Reducing Churn and Growing Recurring Revenue Dan Steinman / Hardback
common.buy 29.79 €
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Trusted Advisor David H Maister / Paperback
common.buy 15.89 €
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Selling Luxury - Connect With Affluent Customers, Create Unique Experiences Through Impeccable Service, and Close the Sale Robin Lent / Hardback
common.buy 21.29 €
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Customer Centricity Peter Fader / Paperback
common.buy 13.69 €
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Customer-Base Audit Peter Fader / Paperback
common.buy 19.99 €
Top New
Word of Mouth Brandon M. Crooker / Paperback
common.buy 17.19 €
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Lean Six Sigma: The Ultimate Guide to Lean Six Sigma, Lean Enterprise, and Lean Manufacturing, with Tools Included for Increased Effic James Edge / Paperback
common.buy 11.39 €
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WOW SERVICE METHOD™ Official Manual for Restaurants & Hospitality Miguel Angel Queipo Vergara / Paperback
common.buy 18.79 €
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Purple Goldfish Service Edition: The 12 Ways Hotels, Restaurants, and Airlines Win the Right Customers Stan Phelps / Paperback
common.buy 13.19 €
Affordable
Never Lose a Customer Again: Turn Any Sale Into Lifelong Loyalty in 100 Days Joey Coleman / Hardback
common.buy 15.09 €
Onboarding Matters Donna Weber / Paperback
common.buy 12.39 €
100 Tips for Hoteliers Peter J Venison / Paperback
common.buy 10.49 €
Uncommon Service Frei Frei / Hardback
common.buy 23.19 €
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