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Challenger Sale

Language EnglishEnglish
Book Hardback
Book Challenger Sale Matthew Dixon
Libristo code: 04464374
Publishers Penguin Putnam Inc, November 2011
The best sales people don't build customers-they challenge them. Based on a quantitative study of... Full description
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The best sales people don't build customers-they challenge them. Based on a quantitative study of more than 6,000 sales reps in multiple industries and geographies, "The Challenger Sale" argues that classic relationship building isn't enough, especially when it comes to selling complex, large-scale solutions. It turns out every sales rep in the world falls into one of five distinct profiles: the hard worker, the problem solver, the challenger, the relationship builder, and the lone wolf. While most of these reps can deliver average sales performance, only one-the challenger- consistently outperforms the others. The authors' research shows that customers will reward suppliers who can deliver a new perspective during the sales process and reframe their expectations. The book explains how to deliver a distinctive purchase experience that drives higher levels of customer loyalty and, ultimately, greater growth.

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About the book

Full name Challenger Sale
Author Matthew Dixon
Language English
Binding Book - Hardback
Date of issue 2011
Number of pages 256
EAN 9781591844358
ISBN 1591844355
Libristo code 04464374
Publishers Penguin Putnam Inc
Weight 432
Dimensions 215 x 140 x 16
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