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Service Systems Implementation

Language EnglishEnglish
Book Paperback
Book Service Systems Implementation Haluk Demirkan
Libristo code: 01427559
Publishers Springer-Verlag New York Inc., April 2013
Featuring the latest applications and practices designed to improve the key performance indicators o... Full description
? points 263 b
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Featuring the latest applications and practices designed to improve the key performance indicators of service systems, this volume focuses on those related to service quality, service productivity, regulatory compliance, and sustainable service innovation.

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