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English
Book
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This pocket guide identifies some of the benefits and the pitfalls that an organisation can encounte...
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Libristo code: 08855318
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42 b
42 b
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This pocket guide identifies some of the benefits and the pitfalls that an organisation can encounter when negotiating and drafting SLAs. It provides an overview of SLAs, highlighting typical scenarios that can arise, and provides information on typical solutions that have been adopted by other organisations.
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About the book
Full name
Service Level Agreements
Author
Jimmy Desai
Language
English
English
Binding
Book - Paperback
Date of issue
2010
Number of pages
1
EAN
9781849280693
ISBN
9781849280693
Libristo code
08855318
Publishers
IT Governance Publishing
Weight
110
Dimensions
178 x 113 x 10
