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Real-Time Contact Center
Strategies, Tactics, and Technologies for Building a Profitable Service and Sales Operation
Language
English
English
Book
Paperback
"The Real-Time Contact Center" is a practical guide to building a service infrastructure that will s...
Libristo code: 07412579
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47 b
47 b
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"The Real-Time Contact Center" is a practical guide to building a service infrastructure that will simultaneously exceed customers' expectations and build revenues.
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About the book
Full name
Real-Time Contact Center
Author
Donna Fluss
Language
English
English
Binding
Book - Paperback
Date of issue
2018
Number of pages
208
EAN
9780814414439
ISBN
9780814414439
Libristo code
07412579
Publishers
HarperCollins
Weight
324
Dimensions
153 x 228 x 13
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