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Measuring Customer Service Effectiveness

Language EnglishEnglish
Book Paperback
Book Measuring Customer Service Effectiveness Sarah Cook
Libristo code: 16020873
Publishers Taylor & Francis Ltd, March 2017
Good customer service may be seen as a crucial asset for most organisations. But how do you know tha... Full description
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Good customer service may be seen as a crucial asset for most organisations. But how do you know that you are delivering good customer service both externally and internally and, more importantly, delivering it to meet and exceed your customers' expectatio

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About the book

Full name Measuring Customer Service Effectiveness
Author Sarah Cook
Language English
Binding Book - Paperback
Date of issue 2017
Number of pages 174
EAN 9781138256200
ISBN 9781138256200
Libristo code 16020873
Publishers Taylor & Francis Ltd
Weight 316
Dimensions 246 x 173 x 14

Categories

Economics, Finance, Business & Management > Business & Management > Sales & marketing
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