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Mastering Customer Relations

Name: Mastering Customer Relations
Brand: Bloomsbury Publishing
SKU: 04599791
Price: 52.09 EUR
Availability: InStock
Author: Roger I. Cartwright
ISBN: 9780333801598

Roger I. Cartwright

Language

English

Book Paperback

Libristo code: 04599791

Publishers Bloomsbury Publishing, May 2000

An introduction to customer relations, customer service and customer care, describing the concepts,... Full description

Libristo code: 04599791

127 b

52.09 € VAT included

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An introduction to customer relations, customer service and customer care, describing the concepts, their practical application and their importance. This guide is designed for students of business studies, management and associated fields, the qualification frameworks for which include a study of customer relations, whether as cores or options. The author uses practical examples from real organizations in all sectors of economic and social activity to support the concepts that are introduced in an accessible format.

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About the book

Full name Mastering Customer Relations

Author Roger I. Cartwright

Language

English

Binding Book - Paperback

Date of issue 2000

Number of pages 238

EAN 9780333801598

ISBN 0333801598

Libristo code 04599791

Publishers Bloomsbury Publishing

Weight 394

Dimensions 156 x 231 x 14

Categories

Educational purpose qualifiers > For specific national educational curricula > For UK educational curricula > For England & Wales educational curricula > Designed / suitable for A & AS Level (England & Wales)

Economics, Finance, Business & Management > Business & Management > Sales & marketing > Public relations

Economics, Finance, Business & Management > Business & Management > Sales & marketing > Customer services