Dear customers, due to a public holiday, customer support is not available today. We will attend to your requests the next business day. Thank you for your understanding.
Become part of a community of book lovers from all over the world and get access to a whole bunch of benefits.
Create an account for free
Contact
How to shop
Help
Delivery
Austrian Post 5.49 €
DPD courier 3.99 €
DPD point 2.99 €
Shopping guide
My account
▸
Empty :-(
0
Dear customers, due to a public holiday, customer support is not available today. We will attend to your requests the next business day. Thank you for your understanding.
Dealing with Difficult Customers
How to Turn Demanding, Dissatisfied, and Disagreeable Clients into Your Best Customers
Language
English
English
Book
Paperback
Ignore a valid complaint and you could be the next viral sensation for all the wrong reasons. But gi...
Full description
Libristo code: 16366522
?
33 b
33 b
13.49
€
VAT included
In stock at our supplier
Shipping in 9-15 days
Delivery to Austria
Delivery to Austria
30-day return policy
Customers also purchased
/
Paperback
109.29
€
/
Paperback
7.89
€
/
Paperback
17.95
€
/
Paperback
14.19
€
/
Paperback
18.79
€
Ignore a valid complaint and you could be the next viral sensation for all the wrong reasons. But give in to every demand and you may be consumed with the often petty complaints of your worst customers and wind up pandering to them with freebies, discounts
Actress
&
Polyglot
EWA KASP
for
Play video
Libristo has the largest selection of foreign-language books. That’s why I buy my books there.
About the book
Full name
Dealing with Difficult Customers
Author
Noah Fleming, Shawn Veltman
Language
English
English
Binding
Book - Paperback
Date of issue
2017
Number of pages
240
EAN
9781632651174
ISBN
1632651173
Libristo code
16366522
Publishers
Career Press
Weight
274
Dimensions
133 x 210 x 17
Give this book today
It's easy
1 Add to cart and choose Deliver as present at the checkout 2 We'll send you a voucher 3 The book will arrive at the recipient's addressYou might also be interested in
/
Hardback
190.29
€
/
Paperback
14.59
€
/
Paperback
15.79
€
