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Business Relationship Manager

Language EnglishEnglish
Book Paperback
Book Business Relationship Manager Ernest Brewster
Libristo code: 02571190
Publishers BCS Learning & Development Limited, June 2014
Business relationship management (BRM) is central to all aspects of an organisation's interaction wi... Full description
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Business relationship management (BRM) is central to all aspects of an organisation's interaction with existing and potential customers. It is crucial for building and maintaining strong relationships between a service provider and customer. This highly accessible book gives an excellent introduction to the role of a BRM manager, covering areas such as purpose, required skills, responsibilities, interface and career progression as well as tools, standards and frameworks related to the role.

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About the book

Full name Business Relationship Manager
Author Ernest Brewster
Language English
Binding Book - Paperback
Date of issue 2014
Number of pages 190
EAN 9781780172507
ISBN 1780172508
Libristo code 02571190
Publishers BCS Learning & Development Limited
Weight 214
Dimensions 131 x 198 x 10

Categories

Economics, Finance, Business & Management > Business & Management > Office & workplace > Office systems & equipment
Economics, Finance, Business & Management > Business & Management > Management & management techniques
Computing & Information Technology > Information technology: general issues
Computing & Information Technology > Computer science
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