Contact
Comment faire ses achats
Livraison
Guide d'achat
Facilitating Interaction
A Case Study on the Role of the Reference Librarian in Online Learning Environments
Anglais
156 b
Livraison à Autriche
Jusqu'à 30 jours pour les retours
Les clients ont également acheté
/
Livre de poche
74.39
€
/
Livre de poche
42.39
€
Libraries and librarians have been exploring the potential of using online environments to deliver their services. Email has been around for quite some time, but in the last few years there has been an explosion of virtual reference services using chat and SMS. This book is a case study of one virtual reference service, in which the librarian participants help paint a picture of what it means to work with their users online. A process of working on digital reference services is suggested in which librarians evaluate online questions, conduct some preliminary work on the question, answer it, and then provide suggestions to help the user further. The study suggests that in addition to their traditional roles as customer service oriented professionals and teachers, librarians in online learning environments become neutral facilitators of learning interactions.
À propos du livre
Anglais
Catégories
Offrez ce livre dès aujourd'hui
C’est simple
1 Ajouter au panier et choisir l'option Livrer comme cadeau à la caisse. 2 Nous vous enverrons un bon d'achat 3 Le livre arrivera à l'adresse du destinataireCeci pourrait également vous intéresser
/
Livre de poche
40.99
€
/
Livre de poche
45.49
€
Bonjour ! Je suis Libroamiko, votre conseiller littéraire.
Comment puis-je vous aider ?