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The Customering Method
Language
English
English
Book
Paperback
Despite the promise of an enhanced customer experience through new technology, we have witnessed the...
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Libristo code: 46104541
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117 b
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Despite the promise of an enhanced customer experience through new technology, we have witnessed the widespread collapse of consumer trust. This book challenges the preconceptions of the Customer Experience (CX) movement, upturns long-held beliefs in its effectiveness, and offers an alternative approach to customer management.
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About the book
Full name
The Customering Method
Author
Aarron Spinley
Language
English
English
Binding
Book - Paperback
Date of issue
2024
Number of pages
302
EAN
9781032823089
ISBN
1032823089
Libristo code
46104541
Publishers
Taylor & Francis Ltd
Weight
482
Dimensions
156 x 234
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