Check order status
LIBRISTO
LIBROAMANTO
mandatory
Forgotten password
Become part of a community of book lovers from all over the world and get access to a whole bunch of benefits. Create an account for free
0
Austrian Post 5.49 € GLS courier 4.99 € DPD courier 4.49 € DPD point 3.49 €
phone Contact phoneHow to shop

Social Customer Relationship Management

Language GermanGerman
Book Paperback
Book Social Customer Relationship Management Isabell Massing
Libristo code: 01678580
Publishers Grin Publishing, July 2012
Studienarbeit aus dem Jahr 2011 im Fachbereich BWL - Marketing, Unternehmenskommunikation, CRM, Mark... Full description
? points 44 b
17.95 € VAT included
In stock at our supplier Shipping in 5-8 days
Austria Delivery to Austria

Up to 30 days for returns

Customers also purchased

Single Variable Calculus (Russian Edition): Banach Algebra Aleks Kleyn / Book Paperback
common.buy 48.09 €
Territory of Light Yuko Tsushima / Book Paperback
common.buy 11.79 €
A 3-D Tour of Latter-Day Saint History B. H. Roberts / Book Hardback
common.buy 13.79 €
Le mariage (The meaning of mariage): Un engagement complexe ? vivre avec la sagesse de Dieu Timothy Keller / Book Paperback
common.buy 19.89 €
Ancient Egypt the Light of the World Part 2 Gerald Massey / Book Paperback
common.buy 29.09 €
La Comédie Humaine of Honoré De Balzac: An Historical Mystery. an Episode Under the Terror Katharine Prescott Wormeley / Book Paperback
common.buy 28.89 €
The Style Formula Aricia Symes / Book Paperback
common.buy 12.69 €
Le Armi E Il Porto Delle Armi Nel Diritto Penale Positivo (1892) Francesco Campolongo / Book Paperback
common.buy 16.29 €
50 Hikes in the Sierra Nevada Julie Smith / Book Paperback
common.buy 14.99 €
Emperor in the Byzantine World Shaun Tougher / Book Paperback
common.buy 59.09 €
METODO PRATICO - HIGH VOICE (CD) NICOLA VACCAI Digital Digital CD
common.buy 26.99 €
FAMILLES ET THERAPEUTES NED Caillé / Book Paperback
common.buy 28.39 €
Autoédition, autopublication : Le guide complet Verne / Book Paperback
common.buy 15.59 €
Teotwawki Thomas Moore / Book Paperback
common.buy 12.69 €
En diálogo con el Señor CONGREGACION SALESIANA / Book Paperback
common.buy 20.29 €
FUNDAMENTOS MATEMATICOS DE LA INGENIERIA. TOMO I HOYO EXPOSITO / Book Paperback
common.buy 10.59 €
Divina Commedia. Il primo passo nella selva oscura Daniele Aristarco / Book Hardback
common.buy 22.99 €
Bridgertonovi Falešná manželka Julia Quinnová / Book Paperback
common.buy 9.29 €
Guide de survie du travail sans frontières ! Rouault / Book Paperback
common.buy 20.79 €
Poetry of Ruan Ji and Xi Kang Stephen Owen / E-book Adobe ePub DRM
common.buy 3.79 €
Eight King Henrys of England Philip J Potter / Book Hardback
common.buy 27.99 €
Transitions: Les nouvelles Annales des Ponts et Chaussées, n°4 Tassin / Book Book
common.buy 25.09 €
Nanoalloys Damien Alloyeau / Book Hardback
common.buy 90.79 €
Art of Chinese Cooking Rebekah Lin Jewell / Book Paperback
common.buy 15.59 €

Studienarbeit aus dem Jahr 2011 im Fachbereich BWL - Marketing, Unternehmenskommunikation, CRM, Marktforschung, einseitig bedruckt, Note: 1,3, Rheinische Fachhochschule Köln, Sprache: Deutsch, Abstract: Customer Relationship Management (CRM) bzw. Kundenbeziehungsmanagement bedeutet im weiten Sinne, sich ein umfassendes Bild der Bedürfnisse, Erwartungen und Verhaltensweisen von Kunden zu machen. Diese werden zum Aufbau stabiler und profitabler Kundenbeziehungen genutzt. In unzähligen Foren, Chats und Communities publizieren Social Media User ihre Meinungen, Interessen und Erfahrungen. Durch das sog. Social Media Monitoring können diese Beiträge identifiziert werden.Das Untersuchungsziel dieser Arbeit liegt darin, die Verknüpfung von Social Media Monitoring mit CRM-Prozessen und -Systemen herauszuarbeiten. Dies soll anhand der folgenden Forschungsfragen erfolgen:Gibt es eine Verknüpfung zwischen Social Media Monitoring und CRM?Welche Chancen ergeben sich daraus für Unternehmen?Kann Social Media Monitoring CRM- Prozesse wirkungsvoll unterstützen?Wie kann Social Media Monitoring in CRM-Systeme implementiert werden?Um diese Forschungsfragen zu beantworten, werden im ersten Teil dieser Arbeit die entsprechenden Grundlagen zu den Begriffen Social Media Monitoring und CRM näher erläutert. Darauf aufbauend folgt die Verknüpfung beider Begriffe, indem die spezifische Wirkung von Social Media Monitoring in CRM-Prozessen sowie CRM-Systemen erläutert wird.

Actress & Polyglot
EWA KASP for
Play video
Ewa Kasp
Libristo has the largest selection of foreign-language books. That’s why I buy my books there.

About the book

Full name Social Customer Relationship Management
Author Isabell Massing
Language German
Binding Book - Paperback
Date of issue 2012
Number of pages 30
EAN 9783656238232
ISBN 3656238235
Libristo code 01678580
Publishers Grin Publishing
Weight 50
Dimensions 148 x 210 x 2

Categories

Economics, Finance, Business & Management > Business & Management > Sales & marketing
Give this book today
It's easy
1 Add to cart and choose Deliver as present at the checkout 2 We'll send you a voucher 3 The book will arrive at the recipient's address

You might also be interested in

Silberkondor über Feuerland Gunther Plüschow / Book Paperback
common.buy 38.90 €
Prüfungstraining Notfallmedizin für Heilpraktiker Barbara Anna Schüller / Book Paperback
common.buy 21.00 €
Handbuch Der Gie erei-Technik Franz Roll / Book Paperback
common.buy 84.99 €
Admiral Nelson - Unter Englands Flagge Mac P. Lorne / Book Paperback
common.buy 17.99 €
Die Regeln Frank Strack / Book Paperback
common.buy 16.80 €
Performance Und Skalierung Von SAP Erp Systemen in Virtualisierten Umgebungen André Bögelsack / Book Paperback
common.buy 59.99 €
Organisation Manfred Schulte-Zurhausen / Book Hardback
common.buy 39.80 €
Kimya Hatun Sinan Yagmur / Book Paperback
common.buy 17.79 €
Guide til tekstanalyse Flemming Juel / Book Paperback
common.buy 31.39 €
Photochemical, Photoelectrochemical and Photobiological Processes, Vol.1 D.O. Hall / Book Hardback
common.buy 136.09 €
Birth of the Leviathan Thomas Ertman / Book Hardback
common.buy 121.09 €
Lectures on the Ethics of T. H. Green, Mr Herbert Spencer, and J. Martineau Henry SidgwickE. E. Constance Jones / Book Paperback
common.buy 43.39 €
Practical Treatise on the Bath Waters, Tending to Illustrate their Beneficial Effects in Chronic Diseases Joseph Hume Spry / Book Paperback
common.buy 46.79 €
Treatment Strategies in Child and Adolescent Psychiatry H.B. Ferguson / Book Paperback
common.buy 90.79 €
Successful Societies Peter A Hall / Book Paperback
common.buy 30.79 €
Word and Image in Ancient Greece N. Keith Rutter / Book Hardback
common.buy 124.09 €
Manual of Doctrine NICOLAUS ZINZENDORF / Book Hardback
common.buy 28.29 €
The Word Wizard's Book of Synonyms and Antonyms Robin Johnson / Book Hardback
common.buy 17.39 €
Classroom How-To: Improving Study Habits Valerie Bodden / Book Paperback
common.buy 10.19 €
Trudy's Pocket Posh Journal, Mum Andrews McMeel Publishing / Book Paperback
common.buy 6.19 €
Great Management Reset Leslie Kaminoff / Book Hardback
common.buy 22.49 €
Memoire Sur La Vaccine, Lu A La Seance Publique de la Societe d'Agriculture, Du Commerce Et Des Arts DUFAU-J-A / Book Paperback
common.buy 12.29 €
AUXILIARES ADMINISTRATIVOS DE CORPORACIONES LOCALE / Book Paperback
common.buy 28.59 €
Shomin Sample: I Was Abducted by an Elite All-Girls School as a Sample Commoner Vol. 8 Nanatsuki Takafumi / Book Paperback
common.buy 10.99 €

Login

Log in to your account. Don't have a Libristo account? Create one now!

 
mandatory
mandatory
Forgotten password

Don’t have an account? Discover the benefits of having a Libristo account!

With a Libristo account, you'll have everything under control.

Create a Libristo account
Book advisor Libroamiko
Hi, I'm Libroamiko, can I help?