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Service Design

Mit der Quadromo-Methode von der Idee zum Konzept

Language GermanGerman
Book Paperback
Book Service Design Jörg Becker
Libristo code: 09262812
Publishers Springer-Verlag Berlin and Heidelberg GmbH & Co. KG, May 2015
Dieses Buch führt in den Bereich der Dienstleistungsinnovation ein und stellt mit der Quadromo-Metho... Full description
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Dieses Buch führt in den Bereich der Dienstleistungsinnovation ein und stellt mit der Quadromo-Methode einen praxistauglichen Ansatz für das Service Design vor. Zahlreiche Anwendungsbeispiele aus der betrieblichen Praxis zeigen, wie sich Prozessgestaltung und Geschäftsmodellinnovation ergänzen und verbinden lassen. Checklisten und Umsetzungstipps unterstützen die erfolgreiche Realisierung von Dienstleistungsinnovationen mit der Quadromo-Methode im Unternehmen.

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About the book

Full name Service Design
Author Jörg Becker, Björn Niehaves, Jens Pöppelbuß, Kevin Ortbach, Ralf Plattfaut, Matthias Voigt, Andrea Malsbender
Language German
Binding Book - Paperback
Date of issue 2015
Number of pages 116
EAN 9783662465806
ISBN 3662465809
Libristo code 09262812
Publishers Springer-Verlag Berlin and Heidelberg GmbH & Co. KG
Weight 163
Dimensions 148 x 210 x 7

Categories

Economics, Finance, Business & Management > Business & Management > Management & management techniques > Management of specific areas > Production & quality control management
Economics, Finance, Business & Management > Business & Management > Management & management techniques > Management of specific areas > Research & development management
Economics, Finance, Business & Management > Business & Management > Business strategy
Economics, Finance, Business & Management > Industry & industrial studies > Retail & wholesale industries
Economics, Finance, Business & Management > Industry & industrial studies > Hospitality & service industries
Mathematics & Science > Science: general issues > Industrial applications of scientific research & technological innovation
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