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Service Design and Delivery
Language
English
English
Book
Paperback
This inclusive overview of the increasingly important role played by the service industry focuses on...
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Libristo code: 01427603
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268 b
268 b
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This inclusive overview of the increasingly important role played by the service industry focuses on the development of the various processes employed by service organizations as well as exploring the links between service management and products.
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About the book
Full name
Service Design and Delivery
Author
Mairi Macintyre, Glenn Parry, Jannis Angelis
Language
English
English
Binding
Book - Paperback
Date of issue
2013
Number of pages
170
EAN
9781461428565
ISBN
1461428564
Libristo code
01427603
Publishers
Springer-Verlag New York Inc.
Weight
302
Dimensions
155 x 11 x 237
Categories
Economics, Finance, Business & Management
>
Business & Management
>
Management & management techniques
>
Management decision making
Computing & Information Technology
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Computer science
>
Human–computer interaction
>
Information architecture
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