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Problem Driven Management
Achieving Improvement in Operations through Knowledge Management
Language
English
English
Book
Paperback
Improving service and profits should be the constant aim of the operation side of any company. Beatr...
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Libristo code: 12045810
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Improving service and profits should be the constant aim of the operation side of any company. Beatriz Muńoz-Seca and Josep Riverola uncover the role of knowledge and problem solving as the cornerstones of the improvement process. They present the logic of the situation and show practical ways to implement the approach. Managing the knowledge process and involving the whole company in problem solving are the keys to success. Also the book presents and develops the concept of Problem Driven Management (PDM) as a new approach to Operations.
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About the book
Full name
Problem Driven Management
Author
Beatriz Munoz-Seca, Josep Riverola
Language
English
English
Binding
Book - Paperback
Date of issue
2004
Number of pages
383
EAN
9781349520763
Libristo code
12045810
Publishers
Palgrave Macmillan
Weight
617
Dimensions
155 x 235 x 21
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