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Operations Management is concerned with the decision making regarding the production of goods and services at a minimum cost according to the demands of the customers through the management process of planning, organizing and controlling. In order to attain these objectives, effective planning and control of production activities is very essential. Operations Management deals with the design and management of products, processes, services and supply chains. It considers the acquisition, development, and utilization of resources that firms need to deliver the goods and services their clients want. This book will gives the complete information about the operational activities of a business organisation.
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