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Nationale Kundenbarometer
Messung von Qualität und Zufriedenheit. Methodenvergleich und Entwurf eines Schweizer Kundenbarometers
Language
German
German
Book
Paperback
Basierend auf der Stärken/Schwächen-Analyse bestehender Nationaler Kundenbarometer entwickeln die Au...
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Libristo code: 01480043
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135 b
135 b
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Basierend auf der Stärken/Schwächen-Analyse bestehender Nationaler Kundenbarometer entwickeln die Autoren ein Kausalmodell für ein Schweizer Barometer, das fundierte und eindeutige Aussagen über Einflussfaktoren und Wirkungsweisen der Kundenzufriedenheit ermöglicht.
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About the book
Full name
Nationale Kundenbarometer
Author
Manfred Bruhn, Britta Murmann
Language
German
German
Binding
Book - Paperback
Date of issue
1998
Number of pages
220
EAN
9783409123341
ISBN
3409123342
Libristo code
01480043
Publishers
Gabler Verlag
Weight
290
Dimensions
148 x 210 x 13
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