Contact
How to shop
Delivery
Shopping guide
Moderator's Survival Guide
English
135 b
Delivery to Austria
Up to 30 days for returns
Customers also purchased
/
Paperback
28.19
€
/
Paperback
7.50
€
/
Paperback
16.99
€
The Moderator's Survival Guide is your indispensable resource for navigating the rocky shoals of your one-on-one user research sessions. Inside, you'll find guidance for nearly 100 diverse situations (ranging from business-as-usual to tricky and sticky) that might occur during usability studies, contextual inquiries, or user interviews. As a moderator, you are responsible for the well-being of the participant, your study, and your organization. You must be prepared for anything that may happen, from your technology failing to the participant quailing. Use this guide to identify your best next steps, react appropriately, and survive any challenges that comes your way. * Practical, field-tested, and actionable tips for what to do and say-and what NOT to do or say-in each situation.* Key patterns and extensive examples to sharpen your approach to the commonplace and prepare you for the unlikely.* Illustrative "survival stories" contributed by numerous professionals on the front lines of user research.
About the book
English
Categories
Give this book today
It's easy
1 Add to cart and choose Deliver as present at the checkout 2 We'll send you a voucher 3 The book will arrive at the recipient's addressYou might also be interested in
/
Paperback
10.69
€
/
Hardback
179.19
€
/
Paperback
42.99
€
/
Paperback
19.49
€
/
Paperback
27.89
€
Hi! I'm Libroamiko, your book advisor.
How can I help you?