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Managing Challenging Clients

Building Effective Relationships with Difficult Customers

Language EnglishEnglish
Book Paperback
Book Managing Challenging Clients A. Oade
Libristo code: 02966233
Publishers Springer Palgrave Macmillan, January 2014
Do you need to deliver an effective service to challenging and unreasonable internal or external cli... Full description
? points 148 b
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Do you need to deliver an effective service to challenging and unreasonable internal or external clients? Do you worry that you'll lose business or take a reputational hit if you don't do so well enough? This book introduces a valuable set of tools through which to build, maintain and manage your client-facing relationships.

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About the book

Full name Managing Challenging Clients
Author A. Oade
Language English
Binding Book - Paperback
Date of issue 2014
Number of pages 192
EAN 9781349315581
ISBN 1349315583
Libristo code 02966233
Publishers Springer Palgrave Macmillan
Weight 349
Dimensions 181 x 11 x 11

Categories

Economics, Finance, Business & Management > Business & Management > Sales & marketing > Market research
Economics, Finance, Business & Management > Business & Management > Sales & marketing > Public relations
Economics, Finance, Business & Management > Business & Management > Office & workplace > Office management
Economics, Finance, Business & Management > Business & Management > Business strategy
Economics, Finance, Business & Management > Business & Management > Management & management techniques
Economics, Finance, Business & Management > Business & Management > Organizational theory & behaviour
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