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Die Autoren setzen sich mit folgenden Themen auseinander: Elektronische Dokumentenverwaltung, Application Service Providing, Soft-Systems-Methodology-Ansätze, Wissensmanagement, Portalplattformen, E-Business, Data Warehouses, E-Learning, Augmented Reality basierte Informationssysteme, Top-Management und Informationstechnologie, Service Level Agreements.
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