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Dear customers, due to a public holiday, customer support is not available today. We will attend to your requests the next business day. Thank you for your understanding.
Language
German
German
Book
Paperback
Im Jahrbuch 2002 beschäftigen sich renommierte Autoren mit Fragen aus dem folgenden Bereich: §Welche...
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Libristo code: 01784500
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318 b
318 b
129.99
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Im Jahrbuch 2002 beschäftigen sich renommierte Autoren mit Fragen aus dem folgenden Bereich: §Welches sind die Besonderheiten elektronischer Services? Wie kann eine Verbindung elektronischer mit konventionellen Services erfolgen? Welches sind Faktoren, die den Grad der Standardisierung vs. Individualisierung bestimmen? Wie können elektronische Services vermarktet werden und welche Rolle spielt der Kundenkontakt-Mitarbeiter? Wie kann ein Kapazitätsmanagement elektronischer Services gestaltet werden? U.a.m.
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About the book
Full name
Electronic Services
Author
Manfred Bruhn, Bernd Stauss
Language
German
German
Binding
Book - Paperback
Date of issue
2012
Number of pages
898
EAN
9783834944177
ISBN
3834944173
Libristo code
01784500
Publishers
Gabler
Weight
1315
Dimensions
170 x 239 x 49
Categories
Economics, Finance, Business & Management
>
Business & Management
>
Sales & marketing
>
Market research
Economics, Finance, Business & Management
>
Business & Management
>
Management & management techniques
Economics, Finance, Business & Management
>
Business & Management
>
Organizational theory & behaviour
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