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E-CRM Benifits for HPC

Name: E-CRM Benifits for HPC
Brand: LAP Lambert Academic Publishing
SKU: 16101181
Price: 58.19 EUR
Availability: InStock
Author: Edla Arjun Vinod Kumar
ISBN: 9783659865350

Edla Arjun Vinod Kumar

Venkata Ramana Vedulla

Language

English

Book Paperback

Libristo code: 16101181

Publishers LAP Lambert Academic Publishing, November 2016

This book discusses the conceptualizing and implementing e-CRM strategies in service sector like Hig... Full description

Libristo code: 16101181

142 b

58.19 € VAT included

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This book discusses the conceptualizing and implementing e-CRM strategies in service sector like High Performance Computing facilities. As HPC and supercomputer facilities have major three aspects like Computer Systems, Application Software and Skilled professionals. The first three chapters discussed the overview of Higher education and technical education in India, Role of Information and Communication Technology in Higher education. Customer Relationship Management, its relationship management, concepts. The electronic Customer Relation Management, key features, components of e-CRM, differences between CRM and e-CRM and High Performance Computing Facility, evolution of HPC, centers in INDIA with details of hardware and software products, usage of HPC. The literature provided the good amount of information pertaining to financial, conceptual and theoretical aspects of High Performance Computing and e-CRM and interaction of both. The subsequent chapters discussed the research methodology and the results.