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Digital CRM
Strategies and Emerging Trends: Building Customer Relationship in the Digital Era
English
30 b
Delivery to Austria
Up to 30 days for returns
4th edition - Jan 2023
Effective customer relationship management (CRM) is crucial for businesses, particularly in the digital era.
By tracking customer data and analyzing their behavior, businesses can tailor their marketing and sales efforts to better meet the needs of their customers.
In Digital CRM: Strategies and Emerging Trends. Building Customer Relationship in the Digital Era, Marco Bardicchia explores how to effectively manage interactions with customers and potential customers from initial contact to post-purchase follow-up.
This book is a valuable resource for anyone looking to improve their customer relationships and increase the chances of success for their business.
Key topics: Marketing CRM, Digital Marketing, Customer Relationship Management, CRM, Digital Trends.
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