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Developments in the Call Centre Industry
Language
English
English
Book
Hardback
Drawing on contributions from a diverse range of countries including the USA, the UK, India, Austral...
Libristo code: 06681964
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Drawing on contributions from a diverse range of countries including the USA, the UK, India, Australia, South Korea, Germany, Greece and Sweden, this book conducts an analysis of call centres worldwide.
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About the book
Full name
Developments in the Call Centre Industry
Author
Julia Connell
Language
English
English
Binding
Book - Hardback
Date of issue
2006
Number of pages
224
EAN
9780415357029
ISBN
9780415357029
Libristo code
06681964
Publishers
Taylor & Francis Ltd
Weight
462
Dimensions
156 x 234 x 18
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