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DEVELOPMENT OF INTEGRATED PERFORMANCE MEASUREMENT FRAMEWORK

Language EnglishEnglish
Book Paperback
Book DEVELOPMENT OF INTEGRATED PERFORMANCE MEASUREMENT FRAMEWORK Lingaraju Dumpala
Libristo code: 36936364
Publishers LAP LAMBERT Academic Publishing, August 2020
The research developed a structured and integrated model to evaluate the overall performance of Cont... Full description
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The research developed a structured and integrated model to evaluate the overall performance of Container Terminals based on Service Quality, Technical Efficiency and Supply Chain Performance perspectives. Service Quality of Container Terminals is evaluated through hybrid AHM-TOPSIS and AHM-GRP methods.Technical Efficiencies of the Container Terminals are evaluated using hybrid methodologies (DEA-TOPSIS, SFA-TOPSIS and DEA-SFA). Further, Container Terminals performance based on Supply Chain Performance is also determined using hybrid CLOUD and QUALIFLEX methods.Finally, integrated performance of Container Terminals based on Service Quality, Technical Efficiency and Supply Chain Performance perspectives is investigated through Response Surface Methodology.

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About the book

Full name DEVELOPMENT OF INTEGRATED PERFORMANCE MEASUREMENT FRAMEWORK
Author Lingaraju Dumpala, B. Balakrishna
Language English
Binding Book - Paperback
Date of issue 2020
Number of pages 176
EAN 9786202793896
ISBN 6202793899
Libristo code 36936364
Publishers LAP LAMBERT Academic Publishing
Weight 280
Dimensions 150 x 220 x 11

Categories

Society & Social Sciences > Sociology & anthropology > Sociology > Social research & statistics
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