Doesn't suit? No problem! You can return within 30 days
You won't go wrong with a gift voucher. The gift recipient can choose anything from our offer.
30-day return policy
An introduction to decision science with an emphasis on queueing theory. Decision science methods are examined to determine an appropriate method for analyzing call centers. A hybrid queueing theory/simulation model is discussed as a method of analyzing call center operational characteristics.
Hi! I'm Libroamiko, your book advisor.
How can I help you?