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Customer Knowledge Management
Improving Customer Relationship through Knowledge Application
Language
English
English
Book
Paperback
This book focuses on theoretical and practical applications of Knowledge Management and Customer Rel...
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Libristo code: 09069277
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129 b
129 b
52.69
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This book focuses on theoretical and practical applications of Knowledge Management and Customer Relationship Management, including a case study that investigates knowledge management in both the administrative and the operational area of a concrete company.
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About the book
Full name
Customer Knowledge Management
Author
Silvio Wilde
Language
English
English
Binding
Book - Paperback
Date of issue
2014
Number of pages
143
EAN
9783642423666
ISBN
9783642423666
Libristo code
09069277
Weight
256
Dimensions
155 x 235 x 8
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