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Customer Experience
Language
English
English
Book
Paperback
A book that provides the theory and practice of Customer Experience or CEM. The content explains to...
Full description
Libristo code: 38398097
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42 b
42 b
17.19
€
VAT included
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Shipping in 14-21 days
Delivery to Austria
Delivery to Austria
Up to 30 days for returns
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A book that provides the theory and practice of Customer Experience or CEM. The content explains to the reader the importance of customer loyalty and lifetime value and its bottom-line impact.
Practical examples are included on building the customer experience journey and going beyond expectations, building a strong relationship between the seller and the buyer.
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About the book
Full name
Customer Experience
Author
JAMES SELIGMAN
Language
English
English
Binding
Book - Paperback
Date of issue
2021
Number of pages
480
EAN
9798201280406
Libristo code
38398097
Publishers
James Seligman
Weight
549
Dimensions
140 x 216 x 25
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