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Continual Improvement in Government Tools and Methods

Name: Continual Improvement in Government Tools and Methods
Brand: Taylor & Francis Ltd
SKU: 17870412
Price: 201.19 EUR
Availability: InStock
Author: Jerry W. Koehler
ISBN: 9781138430686

Tools & Methods

Jerry W. Koehler

Language

English

Book Hardback

Libristo code: 17870412

Publishers Taylor & Francis Ltd, October 2017

Key to the success of quality implementation is the understandingteam members have of the process an... Full description

Libristo code: 17870412

492 b

201.19 € VAT included

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Key to the success of quality implementation is the understandingteam members have of the process and the tools to be used. Continual Improvement in Government: Tools and Methods was designed to provide users with a complete description and practical examples of these tools and viable techniques that will benefit teams. This book examines the four most popular tools: flowcharting; cause and effect diagrams; Pareto charts; and histograms-and shows how to apply them in the public service sector.
To improve processes requires effective decision-making and effective decision-making begins with accurate data. Koehler and Pankowski dispel the myths and fears of data collection and analysis. In a step-by-step approach, they lead you through the very heart of Quality Management...DATA. Continual Improvement in Government: Tools and Methods provides an understandable format that explains the importance of data, the differences in the quality of data, why it is collected, and how it is used.