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Call Center Optimization
Language
English
English
Book
Paperback
This book gives an accessible overview of the role and potential of mathematical optimization in cal...
Full description
Libristo code: 10910629
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107 b
107 b
43.79
€
VAT included
In stock at our supplier
Shipping in 9-15 days
Delivery to Austria
Delivery to Austria
30-day return policy
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This book gives an accessible overview of the role and potential of mathematical optimization in call centers. It deals extensively with all aspects of workforce management, but also with topics such as call routing and the scheduling of multiple channels.
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