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Assessing Service Quality

Language EnglishEnglish
Book Paperback
Book Assessing Service Quality Peter Hernon
Libristo code: 09406020
Publishers Facet Publishing, May 2015
This extensively revised and updated edition of Assessing Service Quality explores even further the...
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This extensively revised and updated edition of Assessing Service Quality explores even further the ways technology influences both the experiences of library customers and the ways libraries themselves can assess those experiences.

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About the book

Full name Assessing Service Quality
Author Peter Hernon
Language English
Binding Book - Paperback
Date of issue 2015
Number of pages 232
EAN 9781783300594
ISBN 9781783300594
Libristo code 09406020
Publishers Facet Publishing
Weight 610
Dimensions 280 x 218 x 15
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