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Qualidade no Atendimento Bancario

Language PortuguesePortuguese
Book Paperback
Book Qualidade no Atendimento Bancario Ferreira Ernani Da Cunha
Libristo code: 02853361
Publishers Novas Edicoes Academicas, November 2015
Escrito por um especialista brasileiro em gestăo de atendimento, esta obra é um guia para administra... Full description
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Escrito por um especialista brasileiro em gestăo de atendimento, esta obra é um guia para administradores bancários ou correlatos interessados em criar novo ambiente negocial. Identifica exatamente o que pode ser o diferencial competitivo entre os bancos: a qualidade no atendimento. Conteúdo é extremamente objetivo, proporcionando facilidade na leitura, sem perder o foco do conteúdo proposto. A linguagem simples apresentada na obra faz com que os conceitos sejam aplicados de imediato. Seguindo o seu conteúdo, fácil será o trabalho dos gestores bancários na busca de sucesso no atendimento aos clientes.

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About the book

Full name Qualidade no Atendimento Bancario
Author Ferreira Ernani Da Cunha, Costa Stella R R
Language Portuguese
Binding Book - Paperback
Date of issue 2015
Number of pages 116
EAN 9783841704559
ISBN 3841704557
Libristo code 02853361
Publishers Novas Edicoes Academicas
Weight 181
Dimensions 152 x 229 x 7

Categories

Economics, Finance, Business & Management > Business & Management > Management & management techniques > Management of specific areas > Production & quality control management
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